We are aware of a spam campaign of accounts like "supportbot" that attempted to impersonate pixelfed.social staff and get users to click on a malicious link.
I (@dansup) was on the way home from FediCon when the reports came in, and I promptly suspended those accounts.
*Official communications from pixelfed.social admins/staff will only be sent via email, never DMs or comments.*
We are working on improved measures to prevent this type of abuse.
Please spread this message!